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The Austrian Student Ombudsman (Ombudsstelle)

The Austrian Student Ombudsman (Ombudsstelle für Studierende) is the public complaints office and counselling centre of the Austrian Federal Ministery for Science and Research (Bundesministerium für Wissenschaft und Forschung). It is available to all students of public and private universities, universities of applied sciences (FH) or pedagogical universities (Pädagogische Hochschule).

The Austrian Student Ombudsman offers guidance and help with problems and in difficult situations can act as a mediator between students and universities.

The counselling focuses on:

  • Legal matters regarding university courses
  • Tuition fees
  • Scholarships
  • Familiy allowances (Familienbeihilfe)
  • Insurance
  • Law of maintenance
  • Matters relating to student accommodation

Contact details:

Minoritenplatz 5, 1014 Wien

Tel.: 0800/311650 (Mo - Fr 9 - 16 Uhr, toll-free when calling from Austria)
Fax: +43-1-531 20-995544
E-Mail: info@hochschulombudsmann.at

Zusätzliche Informationen

Contact

Universität Wien
Student Point
Universitätsring 1
1010 Wien
Tiefparterre, Hof 4, Stiege 6
Tel. +43/1/4277-10600

english.studentpoint@univie.ac.at

Further contact information